Support

Contact Us

Having trouble with Cricket Cards Royale? We're here to help.

Email: ijaz529@gmail.com

FAQ

How do I restore my purchases?

In-app coin purchases are consumable, so they're delivered immediately to your account once verified. If a purchase didn't credit your balance, contact us with your Apple receipt and we'll resolve it manually.

How do I delete my account?

Open the Profile tab, scroll to the bottom and tap Delete Account. Deletion is immediate and permanent — there is no grace period and the account cannot be recovered afterwards. See the Delete Account page for full details.

I lost my progress. Can I recover it?

If you signed in with Apple, Google, or email, your progress is saved to your account. Just sign in on any device to recover it.

How does matchmaking work?

You're matched against another player of similar skill level. Matches are head-to-head — pick a stat from your card, and the higher value wins the round. Win more rounds than your opponent to take the match.

What do coins do?

Coins are used to buy card packs, roster boosts, and cosmetic upgrades. Coins are awarded for winning matches, daily login streaks, and can be purchased through the in-app store.

Are matches pay-to-win?

No. Skill decides the outcome. Coins buy more cards and faster progression, but they don't give you any in-match advantage. Both players draw from the same stat pool during a match.

The match showed the wrong result.

Email us with a screenshot and the approximate match time. We log every match server-side and can verify the outcome.

Push notifications aren't working.

Check Settings > Push Notifications inside the app, and also iOS Settings > Cricket Cards Royale > Notifications. Both must be enabled.